Complaint Investigation Report
#2- Allegation: Staff did not provide resident's medication as prescribed
On 5/12/2025, LPA conducted interviews with Staff 1- Staff 10 (S1-S10), of those interviewed, 10 out of 10 stated that all residents are given their medications as prescribed by their physicians. On 5/12/2025 LPA reviewed R1’s file and found no records to verify whether R1 received their medication as prescribed. On 5/12/2025 and 5/22/2025 the Medication Administration Records (MARS) could not be provided for R1 therefore, LPA was unable to verify if their medications were given or not.
LPA interviewed Residents 2 – Resident 8 (R2–R8) of the 8 residents, 2 stated they get their medications daily the remaining 6 residents were unable to engage in a clear conversation.
Based on the information collected from the facility inspection, observations, interviews, and records analysis, the Department found no evidence to support the above allegations. While the allegations may be valid or have occurred, there is insufficient evidence to establish whether the alleged violations took place or did not. Therefore, the allegations are determined Unsubstantiated .
#3- Allegation: Staff did not provide daily activities for residents.
On 5/12/2025, LPA conducted interviews with Staff 1- Staff 10 (S1 – S10), of those interviewed, 10 out of 10 stated residents are provided with daily activities and showed a schedule of activities on the wall posted and provided a printed copy.
LPA interviewed Residents 2 – Resident 8 (R2–R8) of the 8 residents, 2 stated they have engaged in daily activities the remaining 6 residents were unable to engage in a clear conversation.
On May 12, 2025, during a facility tour, LPA observed the activity director conducting rounds throughout the premises, actively facilitating various activities with the residents. These included morning exercise, coloring, nail painting, and arts & crafts. Additionally, a monthly activity schedule dated September 2024, outlining events from 9:15 AM to 6:00 PM, was available for review.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction