Complaint Investigation Report

Regarding the allegation: Facility is not providing a safe environment for resident in care.

Details of the complaint is that a client is being threaten by roommate and feared for life. Client also stated staff will not help move. On 9/8/22, LPA conducted interview with Administrator and assistant both stated the facilities environment is quiet. Clients may argue with each other but there have not been any threats. Both stated clients may get agitated in the morning before having their medications. Both stated if there are any disagreements they will give verbal warning and written. Both stated activities are also provided to clients such as exercise, crafts and bingo. Interviews conducted with Staff #2-3 stated they haven’t seen or heard any clients threatening each other or any recent altercations. Interview with client #1 stated feels like someone is trying to manipulate and kill them. Interviews with Clients #2-7 stated they feel safe in the facility, clients stated the and have no concerns with how staff treats them. LPA reviewed the needs and service plans of clients #1-2 and both are diagnosis with Schizophrenia. Reviewed medication list and mars. During today’s visit LPA observed clients working on arts & crafts and in the activity room. Based on interviews conducted there is insufficient evidence to support the allegation.

Although the allegation is valid or may have happened there is insufficient evidence to support the alleged violations did or did not occur, therefore the allegation are unsubstantiated.

Exit interview conducted and a copy of the report was provided to Dimatulac.