Complaint Investigation Report

Allegation: Staff did not report incident to licensing.

The details of the complaint alleged that facility staff did not report an incident to licensing.

During records review, LPA Iniguez observed Special Incident Report (SRI) regarding (R#1) event dated on 2/8/2022. A copy if the SRI was provided to LPA Iniguez during this visit.

During an Interview with Administrator (A#1), she stated that she did report to CCLD the incident through an SRI.

Allegation: Staff inappropriately touched resident while in care.

The details of the complaint alleged that facility staff inappropriately touched a resident while in care.

During an Interview with Administrator (A#1), she stated that (R#1) told her that they were touched inappropriately by (S#1) approximately one month ago on 3/30/2022. (A#1) told (R#1) that they would be assisted by (S#2). In addition, (A#1) stated that it needed (2) staff to assist (R#1) with her ADLs, (R#1) was always assisted by (2) staff members, (R#1)

During an Interview with Staff (S#1-S#2), (2) out of (2) stated that they have never touched a resident inappropriately, and they have never touched a resident in their private areas. Also, (2) out of (2) stated that they had never seen another staff inappropriately handling the residents.