Complaint Investigation Report

Based on the LPA's investigation, the investigation revealed the following:

For Allegation #1 – Client ingested a glove.

Interviews with S#1 – S#3, stated that R#1 has an existing condition that makes R#1 ingest different

items at any time. LPA Soto reviewed R#1 file, the IPP and Physician’s report do verify that R#1 does

have a medical condition that makes R#1 have those types of behaviors (oral gratification.) LPA Soto

could not interview R#1 – R#4, since the residents could not communicate or understand LPA. The

interviews and record reviews did not concur with the above allegation.

Allegation #2 - Client meals are not prepared in a timely manner.

Interviews with S#1 – S#3, stated that all meals are prepared fresh daily. The staff follows the posted menu and prepare meals accordingly. None of the residents have special diets. S#2 sometimes starts preparing lunch meals in the crock pot early morning, so the food can be finished by lunch time. LPA Soto could not interview R#1 – R#4, since the residents could not communicate or understand LPA. The interviews and record reviews did not concur with the above allegations.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated

An exit interview was conducted with Roxana Carranza, DSP and a hard copy of the report was provided