Complaint Investigation Report

Allegation: Staff do not provide nutritious meals to clients in care

On 10/30/24, LPA Shirley reviewed the weekly menus and found that they contained all important food groups. During interviews, LPA Shirley ask S-2 what are you planning to cook for dinner tonight? S-2 stated that she was cooking spaghetti. Per the weekly menu, on Wednesday, October 30 th , facility is offering beef steak with gravy, steamed rice or mashed potatoes and mixed vegetables, which is a discrepancy in the answer that C-2 provided in her interview. Staff are not following the weekly menus. S-2 stated that the clients do not like the meals being provided. She stated that they prefer to eat fast food. S-2 stated that she offers alternative meals.

LPA Shirley interviewed staff-1 thru staff-3 (S-1 thru S-3). LPA asked, does staff provide nutritious meals to clients in care? Of those interviewed, 3 out of 3 answered yes. LPA interviewed Client-1 thru Client-4 (C-1 thru C-4). LPA asked, are you being provided a nutritious meal daily?” Of those interviewed, 4 out of 4 answered yes.

Based on interviews that were conducted, and records reviewed, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, Title 22, Division 6, and Chapter 8 are being cited on the attached LIC 9099-D.