Complaint Investigation Report

LPAs observed an insufficient amount of perishable foods. Additionally, LPAs observed very limited quantity of nutritious food. Lastly, LPAs collected food menus from various dates, based on the food menus, facility is not providing balanced or nutritious meals.

Licensee did not safe guard clients personal belongings.

Based on interviews conducted with the Licensee and C1 revealed that C1 moved into this facility April 2022. An interview with C1 stated that upon their admission, they brought a few items such as clothes, phone, and chair.To investigate this allegation, LPAs requested LIC621 (Client/Resident Personal Property and Valuables Form), and LPAs observed that the form was not signed and or completed as of the admission date for C1.

Based on observations and interviews conducted, the allegations mentioned above are substantiated. Deficiencies issued per CA Code of Regulation, Title 22. Report signed and delivered. Exit interview conducted.