Complaint Investigation Report

To investigate the allegation LPA conducted interviews with clients and staff. Interview with C1 revealed they were told by staff the electric shaver cannot be stored in their room and C1 went on to say the electric shaver is stored by staff. LPA observed C1's electric shaver locked in a closet where the medication and sharp items are kept. C1 also informed LPA the police were called when the knife was found and when police arrived they lifted the pillow and it was no longer under the pillow. C1 states they have seen the knife before kept locked in the medication closet. LPA observed two electric toothbrushes on C1's dresser. C1 stated those were not the toothbrushes that went missing. C2 interview denied the allegation. Staff interviews deny the allegation. Staff corroborate they did enter the room without C1 present in order to throw out old spoiled food that C1 will not allow them to take out of the room. Interview with licensee revealed items C1 brings are closed in bags and have a strong odor. When staff went in to clean they did so for health a safety reasons. LPA referred to complaint control number 31-AS-20230831164845 with the same allegation as staff state C1 does not inform them when they bring in items from the outside and therefore staff are unable to document items. Based on interviews and observations there is insufficient evidence to prove that facility staff did not safeguard resident’s personal belongings , therefore the allegation mentioned above is Unsubstantiated at this time.

No deficiency cited. Exit interview conducted. Copy of this report issued.