Senior Care Records.

Complaint Investigation Report

Tigertail Adult Home 4, INC., Lancaster02/08/2023Licence 197610088

Census3
Date signed02/08/2023 02:17:30 PM
The inspector’s account

Facility is storing C1's recyclable plastic bottles in garage and C1 will have to ask staff when C1 is ready to recycle. S1 stated, "C1 has not asked to recycle plastic bottles yet". Based on interviews and LPA's observation this allegation is deemed Unsubstantiated at this time.

Allegation#2: Staff did not safeguard resident's personal belongings

It is alleged C1 is missing $300.00 dollars. The money went missing when C1 went to a water park and the money went missing at the facility. Interview conducted with Licensee on 01/24/2023 revealed they were not aware C1 had any money totaling $300.00. According to the Licensee during the time frame the alleged money went missing C1's family member was the payee but there is an uncertainty about who is the payee. C1 confirms they are working out PNI issues with placement agency. A previous complaint control # 31-AS-20221227120123 reveals $300.00 was not mentioned in that earlier complaint involving the same incident in August 4, 2022. Based on record review and interviews, there is not sufficient evidence to prove that staff did not safeguard client's personal belongings, therefore the allegation mentioned above is Unsubstantiated.

Exit interview conducted, report signed and delivered.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction