Complaint Investigation Report

(Continued from LIC9099) Allegation: Staff do not provide adequate food service . The allegation was reported as "facility food was not good." To investigate the allegation, LPA Rios interviewed resident #1 (R1) and the administrator. The administrator explained that meals are prepared by him or one other staff, and emphasized that they do not prepare meals they wouldn't eat themselves. Additionally, the administrator has not received complaints about the food provided. LPA's interview with R1 revealed that they eat the meals provided, have not refused food, and have not requested substitutes. R1 also mentioned that they like to have the same meal for breakfast and communicate this request to the administrator without issues. LPA observed a sufficient supply of two days perishable food and seven days non-perishable food, all properly stored. Based on interviews and LPA's observations, the allegation is deemed Unsubstantiated at this time.

Exit Interview Conducted. Copy of report provided.