Complaint Investigation Report

The hospital staff was interviewed on 7/30/2024 at 2:00 pm who stated they called the Administrator on 8/09/2023, informed the Administrator that C1 was being released from the hospital and was ready to be picked up. The Administrator stated they refused to pick up C1 due to C1’s aggressive behavior toward staff.

LPA Spaeth interviewed the Administrator on 8/21/2023 at 10:00 am. The Administrator confirmed C1 had been sexually aggressive toward staff, physically aggressive toward staff and clients. The staff and Administrator were not comfortable providing care to C1. The Administrator (A1) stated they would not pick up C1 from the hospital due to C1’s sexual aggression toward the staff and physical aggression toward the staff and clients. The Administrator confirmed they had immediately contacted the North Los Angeles Regional Center, spoke to the social worker at the hospital and forwarded the incident report to CCL regarding the aggressive behavior of the client. However, no help or guidance was provided to the Administrator. The Administrator confirmed C1 has moved into another facility.

LPA spoke to the Licensee from the other facility on 7/30/2024 at 11:00 am who confirmed that Licensee picked up C1 from the hospital on 8/15/2023. The licensee confirmed C1 moved into the facility on 8/15/2023 and also confirmed C1 is still a client of the facility. Based upon LPA’s interviews of the hospital staff, A1 and A2, the allegation is substantiated . Per CA Code of Regulations, Title 22, the following deficiency is issued (See 9099-D).

Exit interview conducted, appeal rights discussed, and a copy of the report was given.