Complaint Investigation Report

Regarding the allegation, Staff refused to release medical documents after receiving a medical consent form. It is being alleged the facility failed to send a resident’s records after the resident consented to their records being released to a specific party. LPA Spaeth reviewed all records and email correspondents that were sent and confirmed all records requested were sent to requester in a timely manner.

Based upon LPA’s review of the resident’s records and the interview conducted the allegation is unsubstantiated .

Exit interview conducted and a copy of the report was given.