Complaint Investigation Report

Facilities for the Elderly report which states R1 is able to leave the facility unassisted. LPA interviewed R1 and confirmed with R1 that R1 did sign out when left the facility on 11/18/2022. Also LPA interviewed the receptionist who stated R1 always signs out.

In regard to the allegation, staff did not meet resident's hygiene needs is also unsubstantiated. R1's Physician's Report for Residential Care Facilities for the Elderly states R1 is able to bathe self and able to dress/groom self. LPA interviewed the Caregiver manager and five caregivers who stated all verbally encourage R1 each day to take a shower and to change clothing. However caregivers all stated R1 refuses to shower and change clothing many times each week.

Exit interview was completed and a copy of the signed report was given to the Administrator.