Complaint Investigation Report

It was reported that the staff did not accurately assess R1, and R1 was inappropriately placed in the Assisted Living Unit instead of Memory Care Unit. To investigate this allegation, LPAs conducted an interview with the Community Sales Director and Regional Vice President for Health and Wellness and were informed that R1’s Physician’s Report was complete prior to R1’s admission, and based on the information provided on the form the facility placed R1 in an Assisted Living Unit. In addition, interview with the Director of Nurses (DON) from R1’s Hospice agency revealed that although R1 cannot leave the facility unassisted, R1 is still alert, oriented and does not require to be placed in a Memory Care Unit at this time.

During today's visit, LPA an additional information was provided to LPA. Regional for Health and Wellness informed LPA that R1 no longer resides at this facility as of 04/16/2024. Based on interviews and record reviews this allegation is deemed Unsubstantiated.

Exit interview conducted and copy of this report signed and delivered.