Complaint Investigation Report

Regarding allegation of “Resident is being psychologically and physically abused by staff”, LPA conducted interviews with the Administrator, two (2) staff members and four (4) clients. Staff interviewed denied psychologically and or physically abusing C1 or any other facility clients. Staff also denied observing or being aware of any other staff psychologically/physically abusing C1 or any other clients. In addition, LPA was able to interview all clients regarding this allegation. Three (3) out of four (4) clients interviewed informed LPA that the facility staff takes very good care of them and treats everyone with respect. All three (3) clients denied ever witnessing staff members psychologically and or physically abusing C1 or any other facility clients.

Based on inspection, observation and interviews there is no sufficient evidence to support the allegation. Therefore, the allegation is Unsubstantiated at this time.

Exit interview conducted and copy of this report signed and delivered.