Complaint Investigation Report, 07/27/2023 — Goltz Adult Home, Lancaster CA

Regarding the allegation that Staff do not ensure that resident's bathing needs are being met while in care, it was alleged that R1 arrived from the home to program dirty and smelling. LPA's record review today between 12:20 PM and 1:38 PM revealed that R1 was able to self care including but not limited to toileting, bathing, dressing, grooming and did not need any assistance. Further review also revealed that R1 does not require supervision in any settings. LPA's interview with staff today between 10:34 AM to 12:20 PM revealed that R1 showered on R1's own daily as part of R1's routine before going to and after arriving from Day Program. LPA's interview with Resident #2 (R2) also confirmed that R1 shower on R1's own.

Regarding the allegation that Staff do not ensure that resident's clothing needs are being met while in care, it was alleged that R1 was wearing the same clothes multiple times. LPA's record review today between 12:20 PM and 1:38 PM revealed that R1 was able to self care including but not limited to toileting, bathing, dressing, grooming and did not need any assistance. Further review also revealed that R1 does not require supervision in any settings. LPA's observation today revealed that R1 had multiple clothes that is the same in style and color on R1's closet. LPA's interview with staff today between 10:34 AM to 12:20 PM revealed that R1 whatever clothes R1 want to wear every day.

Regarding the allegation that Staff do not ensure that resident's hygiene needs are being met while in care, it was alleged that there was an occasion wherein R1 had fecal matter on R1's pants. LPA's record review today between 12:20 PM and 1:38 PM revealed that R1 was able to self care including but not limited to toileting, bathing, dressing, grooming and did not need any assistance. Further review also revealed that R1 does not require supervision in any settings. LPA's interview with staff today between 10:34 AM to 12:20 PM revealed that both staff did not see R1 having fecal matter on R1's pants at any time and only noticed if R1 had a diarrhea on R1's underwear and other clothing when they do the laundry in the morning.

Based on the information gathered during this visit, the allegations are deemed unsubstantiated at this time.

Exit interview conducted and copy of this report issued.