Complaint Investigation Report

R1 was already receiving hospice services and wound care prior to being admitted to this facility. On 12/27/22 R1 was transported to a hospital and transferred to a skilled nursing facility to receive antibiotics through an IV.

A review of R1’s hospice medical records indicate R1 was receiving hospice and wound care service with an agency from 09/16/22 to 12/26/22. R1 was admitted to the hospital on 12/27/22 and then transferred to a skilled nursing facility on 01/03/23. Furthermore, when R1 was discharged from skilled nursing back to this facility on 01/03/23, R1 was also admitted to a new hospice agency with wound care services on the same date, 01/03/23. R1’s hospice and medical records revealed pressure injury was already documented and part of the care plan.

Based on the information obtained through interviews with R1’s POA, review of R1’s hospice and medical records this allegation is deemed Unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. Exit Interview conducted. Copy of report provided.