Facility Evaluation Report

At 09:45 a.m. on 08/07/2024, Licensing Program Analyst (LPA) Lorena Casillas conducted an unannounced case management visit to this facility. LPA met with the Administrator Priscilla Isordia and disclosed the reason for the visit.

LPA was greeted by staff member and was granted access. Staff member then proceeded to call Administrator who arrived shortly after.

Today’s case management visit is to follow up on an incident previously reported on 08/01/24 by the facility in which one on one (1:1) staff allegedly slapped Client #1 (C1) causing C1 distress. The purpose of the visit is to obtain additional information regarding this incident.

LPA interviewed Administrator, Staff #1 (S1) via telephone, Staff #2 (S2) and Client #1 (C1) from 10:00 am to 11:15 am.