Complaint Investigation Report

receiving the text from any staff members at the facility. R1 stated cannot remember why this was stated when called CCL. R1 stated did not get a text from the Administrator regarding a meeting with CCL. LPA Spaeth spoke to Administrator on October 25, 2021 at 3:30 pm and Administrator stated did not text R1 regarding a meeting with CCL. Therefore the allegation, Resident was not informed regarding a meeting with CCL is unsubstantiated.

LPA Spaeth spoke to R1 on October 25, 2021 regarding allegation resident was afraid a resident at the facility filed a restraining order. R1 stated was afraid that R2 did file a restraining order against R1. On October 25, 2021, LPA asked Administrator if a restraining order had been filed by R2 against R1. Administrator stated the order was never filed in court. Therefore the allegation is unsubstantiated.

Exit interview was conducted, appeal rights discussed, and a copy of the report was provided to Caregiver.