Senior Care Records.

Complaint Investigation Report

Compassionate Elderly Care Management Systems, INC, Lancaster08/02/2022Licence 197608907

Census2
Date signed08/02/2022 01:16:08 PM
The inspector’s account

Staff provided expired medication to resident.

It is alleged that when R1 went to their physician appointment that they had an inhaler that was empty and had expired. LPA was unable to interview R1 to them passing away prior to this visit. LPA reviewed R1's facility file which indicated that R1 handled their own medication and did not receive assistance with incidental health and medical care. LPA interviewed the administrator regarding this allegation. Based on the information obtained through record review and interview this allegation is deemed Unsubstantiated at this time.

It is alleged that R1's feet were in poor condition and that R1 was not being bathed enough. LPA conducted an interview with the administrator regarding this allegation. LPA also reviewed R1's facility file which included R1's physician report and pre-placement appraisal. LPA also received copies of R1's hospital records. Information from R1's records indicate R1 did not receive any assistance with bathing or grooming. Based on the information obtained through record review this allegation is deemed Unsubstantiated at this time.

Staff provided resident with another resident's prescribed medication.

It is alleged that R1 was provided with R2's medication when they went to a physician's visit. LPA was unable to interview R1 regarding this allegation due to R1 passing away. LPA interviewed R2 regarding this allegation and R2 could not recall anything about it. LPA interviewed the administrator who stated they were not aware of anything like that happening. He stated both of them handled their own medications and there had been issues in the past with residents trying to share medications and that he had been in touch with licensing regarding that issue. Based on the information obtained through interviews this allegation is deemed Unsubstantiated at this time.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction