Senior Care Records.

Complaint Investigation Report

Casa Amore West, Lancaster04/02/2025Licence 197609839

Census4
Date signed04/02/2025 11:35:17 AM
The inspector’s account

Allegation: Facility exit door is not kept free of obstructions

It was alleged that facility exit door is not kept free of obstruction. Regarding this allegation it is reported that the facility had an additional lock on the front door that should have been removed. The mechanism was removed however, it was replaced with a latch that also posed a fire hazard. LPA spoke to Licensee and staff who admitted that there was a latch but stated that latch was removed. LPA observed that front door was free of latches and a sensor was in in place. During LPA tour of facility, a curtain rod was observed to be in the patio sliding door and being used as a makeshift security measure. LPA addressed this with Licensee and Licensee stated that the rod would be removed. Staff removed rod in LPA presence and LPA expressed the importance of keeping exit doors free of obstructions. Based on observations and interviews this allegation is deemed substantiated at this time.

Citation issued. Appeals rights discussed and provided. Exit interview conducted. Copy of report provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction