Facility Evaluation Report

On 11/10/2025, Licensing Program Analyst (LPA) Evelin Rios conducted an unannounced annual required visit. Upon arrival, LPA was greeted by staff and signed in. LPA met with Business Office Director (BOD) Analilia Zarzgoza and explained the purpose of the visit. Executive Director (ED), Kortnie Spitznogle was not available to meet with LPA but would be available by telephone. LPA requested a copy of the current staff schedule and resident roster.

At 9:34 a.m., the physical plant tour of the facility was initiated by LPA Rios. With the assistance of Victor Rameriz the Building Services Director (BSD), LPA conducted a tour of the facility, both inside and out. The Inspection Tool was used for todays visit.

Common areas , including the lobby, dining area, and activity room within the Assisted Living unit, were observed to assess their ability to safely meet the needs of residents. Observations included cleanliness, the functionality of the signal system, and the presence of appropriate locks. An activity calendar was posted near the dining area, and appropriate postings were visible along the hallway leading to resident rooms. In the activity room, LPA observed four (4) residents along with a nail technician. The floors in the activity room had visible crumbs and debris. LPA inquired about housekeeping and three (3) staff members informed LPA that the housekeeper was scheduled to work today but had not come in. According to the ED, a new housekeeper has been hired; however, the onboarding process may take up to a month. In the meantime, other staff members have been assigned to cover housekeeping duties during the current housekeeper’s days off. The ED also stated that today was not the housekeeper’s regularly scheduled day off, however, an email was sent to staff with instructions to complete housekeeping tasks for the resident rooms assigned for the day. (Continue to LIC809-C)