Complaint Investigation Report

In regard to the allegation” Staff did not prevent residents from engaging in a physical altercation”, It is alleged that staff did not prevent clients from getting into an altercation. During interview with Area Manager, and staff all four (4) stated that all staff present intervened when the altercation happened. Two (2) staff stated that during the altercation they were assaulted by C2. S2 stated that there glasses were broken during the fight and the glasses were tried to use as a weapon during the altercation. During interview with clients all four stated that they feel staff protects them and that they all feel safe. When asked about the altercation C2 stated “I don’t want to talk about it”. LPA obtained documents form C2’s IPP report stating that he/she has aggressive physical behaviors and is working on these behaviors. Staff stated that they are CPI trained and that the behavior therapist has instructed them in what to do in these situations.

“Based on interviews conducted and records reviewed, there is insufficient evidence to support the allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

An exit interview was conducted, and a copy of this report was given to Mercedes Dominguez.