Complaint Investigation Report

Based on records reviewed, and interviews conducted, the preponderance of evidence standard has been met, therefore, the above allegation is found to be SUBSTANTIATED. Health and Safety Code, Division 2, Chapter 13, Section 1796.12(n) is being cited on the attached LIC 9099D.

EA advised that only non-medical services can be provided by HCAs and provided a copy of Department of Social Services Fact Sheet for Medical Services to Maria Nonato. EA advised that all HCAs must stop any medical services being provided effective 12/11/24.

EA Chan concluded the visit with an exit interview and provided a copy of this report along with appeal rights to Maria Nonato.