Complaint Investigation Report

194700708-10-23-2024-47-HC-SDUU-DALULR-20241101154106

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

HOME CARE SERVICES , 744 P STREET, MS 09-14-90

This is an official report of an unannounced visit/investigation of a complaint received in our office on

06/11/2024 and conducted by Evaluator Ryan Chan

COMPLAINT CONTROL NUMBER: 47-HC-20240611103936

HCO is using independent contractors as caregivers

On 10/23/24, Home Care Services Branch Enforcement Analyst (EA) Ryan Chan arrived at the office of Archangel Care Services LLC to deliver the findings for the allegation stated above. Upon arrival, EA met with Maria Nonato - Officer In Charge.

During the course of the investigation EA interviewed Maria Nonato and business owner Marilene Regaliza, both parties stated they do not employ independent contractors for this home care organization (HCO). In addition, EA reviewed HCO roster on Guardian, payroll records, and DE9 forms reporting wages to the Employment Development Department (EDD). The payroll records match the EDD forms submitted.

Based on the evidence gathered through interviews conducted and evidence obtained, the preponderance of evidence standard has not been met, therefore the above allegation is found to be UNSUBSTANTIATED.

EA Chan concluded the visit with an exit interview and provided a copy of this report along with appeal rights to Maria Nonato.