Senior Care Records.

Complaint Investigation Report

Cottages of Lake Balboa 3, the, Lake Balboa03/04/2022Licence 197609873

Census5
Date signed03/04/2022 01:37:05 PM
The inspector’s account

Facility staff are failing to reposition R1

Regarding the allegation above interviews were previously conducted with R1, facility staff, and R1's home health provider. Information from interviews revealed that facility staff was not repositioning R1 as they needed to. Based on the information obtained through interviews this allegation is deemed Substantiated.

After this complaint was generated other complaints were completed and deficiencies were cited and addressed that are the same that would be cited under this complaint. See complaint control number 29-AS-20200728111220. Due to those citations already being issued and addressed after this complaint no additional citations are warranted.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction