Complaint Investigation Report

LPA Dulek reviewed a copy of R1's signed Admissions Agreement dated 05/12/2019, including section #9 on Rate Change. This section states that "the cost of providing services by facility to resident is subject to modification upon sixty (60) days notice from facility to resident and/or his/her responsible party, if any..." LPA was also provided a copy of a letter dated 07/27/2020 indicating there will be a rate increase effective October 2020, which provided the resident the required 60 days notice. Interviews revealed the letter was issued to the resident with greater than 60 days notice. Based on interviews and record review, at this time there is insufficient evidence to support the allegation, therefore, the allegation that "admission agreement did not include information on rate changes" is deemed UNSUBSTANTIATED at this time.

No deficiencies cited. Exit interview conducted. A copy of the report was provided via email.