Senior Care Records.

Facility Evaluation Report

Heritage Home Care, La Verne11/17/2025Licence 197607590

Capacity6
Census6
Date signed11/17/2025 04:49:21 PM
Name of licensing program analystKimberly Ramirez
Name of licensing program managerFernando Fierros
The inspector’s account

Licensing Program Analyst (LPA) Kimberly Ramirez conducted an unannounced required annual inspection visit on 11/17/2025 and was greeted by Caregiver Lorna Alcantara. LPA Ramirez explained the purpose of the visit. Administrator Nino Navarro arrived shortly after to assist with tour. The facility is located on a residential street and is a single-story dwelling.

LPA utilized the Compliance and Regulatory Enforcement (CARE) tools for the visit today and observed the following:

Physical Plant and Environment safety: Disinfectants, cleaning solutions, poisons and other items that could pose a danger if readily available to residents, were observed to be inaccessible to residents. LPA Ramirez observed carbon monoxide detectors and smoke alarms in hallways. LPA Ramirez inspected five (5) resident rooms. All resident bedrooms contained required furniture, linens and lighting. Water temperatures in all grooming and bathing areas were measured to be with 105 – 120 degrees F. LPA Ramirez observed grab bars near toilets and inside showers. LPA Ramirez observed no-slip mat in showers. Bathrooms were observed to be wheelchair accessible.

Food Service: LPA Ramirez observed sufficient supply of nonperishables for one week and perishable foods for a minimum of two days in the facility kitchen area. Soaps, detergents, and cleaning compounds were observed to be stored away from food supplies. Freezers and refrigerators were observed to be clean and within temperatures of 0-degree F (-17.7 degree C), and refrigerators with maximum temperature of 40-degree F. (4 degree C).

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction