Senior Care Records.

Complaint Investigation Report

Brethren Hillcrest Homes, La Verne10/15/2024Licence 191501662

Census62
Date signed10/15/2024 03:07:26 PM
Name of licensing program analystAlberto Lopez
Name of licensing program managerLisa Hicks
The inspector’s account

(Continued on 9099) Skill Nursing documentation paperwork dated 12/01/2023 shows R6 with wound which contradicts R6 statement. R1 arrived at facility with wound and currently both are getting Home Health services for their wounds. There is not enough evidence to substantiate this allegation.

Allegation: Staff does not provide adequate supervision resulting in residents wandering away from facility. It is alleged that residents have wandered off and put in harms way due to coyotes roaming around.

LPA interviewed ten (10) staff and eight (8) of (10 staff) denied the allegation. Six (6) of six (6) residents could not corroborate the allegation. There have been no reports of residents wandering off by local police or other authorities. There is not enough evidence to substantiate this allegation.

Allegation: Staff does not have proper training to administer medications. It is alleged that resident assistants that are not trained are administering medications during the overnight shift.

LPA interviewed ten (10) staff and nine (9) of 10 (ten) staff denied the allegation. LPA interviewed six (6) residents and six (6) of six (6) residents could not corroborate the allegations. S9 stated that only qualified staff has access to the medications so that cannot occur. S2 stated that only qualified staff are administering medications at facility.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegations are UNSUBSTANTIATED.

Exit interview was conducted with and a copy of this report was provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction