Complaint Investigation Report

During interviews with the clients, three (3) out of five (5) interviewed corroborated the allegation. One of the clients interviewed stated that they did witness S2 perform a small tug on the ear of C1 the previous week in order to get C1 to listen to them. During an interview with another client they stated that they have witnessed S2 has gotten mad at C1 and has yelled at them in the past. During interviews with the staff, none of them corroborated the allegation. One of the staff interviewed stated that they had just become aware of the incident last Friday 6/13/2025 and had never witnessed S2 be pull the ear or physically touch C1 or any of the clients before. Another staff member interviewed stated that they have never witnessed S2 act aggressively towards any of the other clients in the facility in the past. During record review it does not detail that C1 has any history of fabrication in the past.

Based on LPA interviews conducted with the clients and staff, the preponderance of evidence standard has been met for the above allegations, therefore the allegation is found to be SUBSTANTIATED . California Code of Regulations Title 22, Division 6, Chapter 1 is being cited on the attached LIC9099D.

Exit interview was held and a copy of the report along with the appeal rights were provided and will be emailed to the administrator.