Complaint Investigation Report

Licensee and staff interviewed denied the allegation and stated that clients are treated with dignity and respect. Clients interviewed revealed that 6 out of 6 clients were unable to corroborate the allegation. The client in question changed the story during the interview by stating that it did not happen and that it happened. However, at the end of the interview this client denied the allegation and stated that the staff just made fun of the way the client walks. Review of the IPP for the client in question revealed that this client has a history of making false accusations and sometimes will change the story at a later time.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Exit interview held and a copy of the report was provided