Senior Care Records.

Complaint Investigation Report

Specialized Residential Covina BLVD., La Puente10/05/2021Licence 198603470

Census2
Date signed10/05/2021 03:09:52 PM
Name of licensing program analystAngelica Rea
Name of licensing program managerLisa Hicks
The inspector’s account

They stated that they staff do not threaten residents, and they have not observed any staff threaten residents. Residents interviewed were unable to corroborate the allegation. Resident #1 stated that a female staff has threatened him, however he did not want to state the staff person's name. LPA observed in Resident file review, that Resident #1 and Resident #2 have a history of making false allegations. Resident #2 denied that staff have threatened him.

Based on LPA's observations and interviews, investigation revealed: Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

No Deficiencies cited under California Code of Regulations Title 22. Exit interview conducted, and a copy of the report was provided to Administrator.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction