Complaint Investigation Report
Regarding the allegation that : Resident #1 sustained unexplained injury while in care. The investigation consisted of review of special incident report dated 6/24/22, review of Resident #1's Individual Program Plan, interviews with Staff #1 - Staff #6, and Resident #2 - Resident #3. Resident #1 was not interviewed due to resident #1's functioning level. The investigation revealed the following: Staff interviewed stated that they have not observed that any residents have sustained unexplained injuries while in care. Staff interviewed stated that resident #1 has a history of self injuries behaviors. Six out of six staff interviewed stated that they have not observed residents with unexplained injuries. Review of special incident report dated 6/24/22, revealed that on 6/23/22, resident #1 had a self injurious behavior that left a small scratch next to his right eye. Residents interviewed were unable to corroborate the allegation.
Regarding the allegation that : Staff hit resident. The investigation consisted of interviews with Staff #1 - Staff #6, and Resident #2 - Resident #3, and review of resident #2's Individual Program Plan (IPP). The investigation revealed the following : It was alleged that resident #2 stated that staff hit him. Staff interviewed were unable to corroborate the allegation. SIx out of six staff interviewed stated that they have not observed any staff hit any of the residents. Residents interviewed were unable to corroborate the allegation. Review of resident #2's IPP, indicates that resident #2 has a documented history of Self injurious behavior, and a history of making false allegations.
Regarding the allegation that : Staff are using inappropriate forms of punishment for residents. The investigation consisted of interviews with Staff #1 - Staff #6, and Resident #2 - Resident #3. Staff interviewed were unable to corroborate the allegation. Six out of six staff interviewed stated that they have not observed staff using inappropriate forms of punishment for residents. Residents interviewed were unable to corroborate the allegation.
Regarding the allegation that : Staff denied furniture in resident's room. The investigation consisted of interviews with Staff #1 - Staff #6, and Resident #2 - Resident #3, and tour of facility. Staff interviewed were unable to corroborate the allegation. Six out of six staff interviewed, stated that residents are not denied furniture in their room. Resident interviewed were unable to corroborate the allegation. LPA observed on initial visit, and today's visit that residents have furniture in their room(s).
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction