Complaint Investigation Report

In regard to the allegation “Staff do not ensure adequate care and supervision is being provided to clients in care”, it is alleged that staff are not preventing C1 from lighting a tree on fire. During interviews with Administrator and staff S1 both stated that they are aware of the situation and have spoken to family about this. S1 stated that they cannot watch C1 all the time they have to sleep too. Based on interviews with staff it was determined that staff is unable to communicate effectively with C1 due to language barrier. Administrator stated that it was only her husband and herself employed at the facility. During interviews with clients three (3) out of three (3) clients stated they have witnessed C1 setting tree on fire. LPA was able to view video footage of C1 on multiple occasions lighting the tree on fire.

Based on record review and interviews conducted, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. Deficiencies are being cited according to California Code of Regulations, Title 22 and Health and Safety Code.

An exit interview was conducted with Administrator Marilyn Sabio. A copy of the report and appeal rights were provided.