Senior Care Records.

Complaint Investigation Report

Insight for Life Ebsh @ Giano, La Puente11/04/2025Licence 198603490

Census3
Date signed11/04/2025 05:30:01 PM
The inspector’s account

The administrator stated the law enforcement officers conducted a visit to the facility regarding this allegation and also interviewed the client at the hospital. It was informed that the client recanted the statement, and a follow-up is not needed. Staff interviewed denied hitting the clients and have never witnessed any staff abusing a client. Staff stated they are mandated reporters and will report it right away if they witness any abuse. LPA interviewed C1, and client stated that staff have never hit or slapped the client. The other client interviewed stated staff are good and have never hit them.

LPAs obtained and reviewed current Individual Program Plan (IPP) and Behavior Support Plan for C1. The reports note that C1 has a history of fabrication, and facility has protocols in place to address false allegations or accusation of abuse.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegation is UNSUBSTANTIATED.

An exit interview was conducted with the administrator. A copy of this report was provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction