Complaint Investigation Report

Staff stated they often receive training on appropriate ways to speak and handle the clients. LPA interviewed C1, who stated that the alleged staff did not make fun of the client or called him/her names. Based on the interviews, there is insufficient evidence to corroborate this allegation.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegation is UNSUBSTANTIATED.

An exit interview was conducted with Administrator Falatoonzadeh. A copy of this report was provided.