Complaint Investigation Report

Allegation: Lack of supervision resulting in resident to resident abuse. During this investigation, LPA interviewed Staff #1 through Staff #3 (S-1 through S-3) and Resident #1 through Resident # 5 (R-1 through R-5). Resident #6 was asleep. Resident #7 and Resident #8 are no longer residing at this home and whereabouts are unknown. Staff interviews revealed R-7 and R-8 would come in and out of this facility independently. Interviewed staff indicated Residents, at times, will get into verbal altercations and does not lead to physical contact. Per interviews, Staff are able to redirect Residents when this occurs. Interviewed staff indicated that they have not witnessed nor heard anyone stating that residents are being abused. Interviewed staff indicated that staff provide care and supervision to residents. Interviewed residents indicated there is staff providing care and supervision for residents. Interviewed residents indicated they have not witnessed any residents to resident abuse. Staff and Resident interviews do not corroborate this allegation.

Allegation: Staff do not meet the minimum qualifications required by licensing

During this investigation, LPA interviewed Staff #1 through Staff #3 (S-1 through S-3) and Resident #1 through Resident # 5 (R-1 through R-5). Resident #6 was asleep. Resident #7 and Resident #8 are no longer residing at this home and whereabouts are unknown. Staff interviews revealed that staff are trained in resident rights, reporting requirements, supervision, resident abuse. Interviewed Residents were unable to provide an answer to this allegation as they do not know the minimum qualifications by licensing. Interviews do not corroborate this allegation.

Allegation: Resident wandered away from the facility while in care

During this investigation, LPA interviewed Staff #1 through Staff #3 (S-1 through S-3) and Resident #1 through Resident # 5 (R-1 through R-5). Resident #6 was asleep. Resident #7 and Resident #8 are no longer residing at this home and whereabouts are unknown. Per staff interviews, R-7 and R-8 did not wonder out of this facility and indicated that R-7 and R-8 would go out in the community independently and return to this facility. Interviewed staff indicated residents do not wonder away from this facility. Interviewed residents indicated they have not witnessed nor heard of any residents wandering away from this facility. Interviewed residents indicated that residents whom leave the facility are independent and return to the facility. Per Staff interviews and record reviews, both R-7 and R-8, were independent and able to be out in the community unsupervised. Interviews and file reviews do not corroborate this allegation.