Senior Care Records.

Complaint Investigation Report

Burtree Residential Facility, La Puente08/17/2022Licence 197803708

Census6
Date signed08/17/2022 03:07:19 PM
Name of licensing program analystLuis Mora
Name of licensing program managerStefanie Coronel
The inspector’s account

The other 5 clients denied the allegation and stated that the administrator gives their medication as prescribed.

Regarding the allegation "staff are not providing a safe environment for resident in care", it is alleged that it is not safe in the facility due to physical altercations among the clients. Administrator denied the allegation and stated that it is peaceful among the clients. Clients interviewed revealed that 5 out of the 6 clients denied this allegation and stated there has been no physical fights.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

Exit interview held and a copy of the report was provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction