Complaint Investigation Report

Allegation: Staff do not have the required training for residents’ restricted health care plans: It is alleged that staff did not have required training for restricted health care plans for C1 and C2. During interview with Administrator and staff all four (4) stated that staff did have training. Administrator stated that at time of regional center visit facility could not produce training due to training sheets being at another one of the homes. Administrator stated that moving forward all homes will have their own individual training logs. Per Administrator, she agrees with the CAP findings and has already complied with the CAP. Per CAP report and Administrator Susan Martinez agreement, this corroborates this allegation.

Allegation: Staff did not ensure that current, individualized restricted health care plans for residents were completed properly: It is alleged that C1 and C2’s restricted health care plan (RHCP) had not been reviewed and signed by primary care physician. During interview with Administrator, it was revealed that the old RHCP was signed and dated not the new one. Administrator stated that moving forward yearly RHCP will be signed and dated. Per Administrator, she agrees with the CAP findings and has already complied with the CAP. Per CAP report and Administrator Susan Martinez agreement, this corroborates this allegation.

Based on interviews conducted and document review, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. Deficiency is being cited according to California Code of Regulations, Title 22. Refer to LIC 9099D.

Exit interview conducted, appeal rights and this report was provided to Susan Martinez.