Complaint Investigation Report

During interviews with staff, none of them corroborated the allegation. One of the staff interviewed explained that an incident report detailing the alleged abuse was submitted to CCLD in the required time frame, as the incident occurred on 9/13/2025 which was a Saturday, and was reported to CCLD by fax on Monday 9/15/2025. Other staff interviewed explained that are responsible for reporting all serious incidents to management and the administrator so that they can work on submitting the reports to the appropriate agencies. In reviewing the SIRs received by CCLD, LPA determined that an SIR for the incident was submitted to CCLD on Monday 9/15/2025, which was the next working day from the date that the incident occurred as required per Title 22 regulations.

Based on statements and interviews conducted with staff, clients, review of client files and facility file records, there was not enough supportive evidence to concur with the reported allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED .

Exit interview held, and a copy of this report will be emailed to the administrator.