Complaint Investigation Report
Census4
Date signed08/17/2023 01:19:37 PM
Name of licensing program analystAlma Gonzalez
Name of licensing program managerWei Siew Ho
confirmed the above stated allegation. LPA review C1-4 files revealed that staff did not ensure that clients’ medical, optometry, psychiatric and dental appointments were scheduled as required.
Based on interviews conducted with facility staff and LPA review of records, the preponderance of evidence standard has been met, therefore the above stated allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 6 and Chapter 1 are being cited on the attached LIC 9099D.
Exit interview held. A copy of the report and appeal rights were provided to Facility Supervisor Loida Samonte.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction