Complaint Investigation Report

Interview with administrator revealed that staff have had issues with logging medication provided to clients in the medication sheets including PRN medications provided. Medication training has been provided by the administrator to staff on 7/23/24. Interviews with clients revealed they have received their medication timely. Medication review revealed each medication sheet was marked for today’s date medication provided in the morning and the medication matched the medication sheets for the month of August for each client. LPA observed a PRN medication was provided to client #3(C3) on 7/3/24 and the pill was still on the bubble with the date next to it. However, a pill was missing and had no date noted next to it, staff noted in the back of the medication sheet medication was provided on 7/3/24. LPA observed PRN medication for C2 was given between 1/30/24 and 7/29/24 per bubble pack and reviewed medication sheets from January to August 2024, LPA notice discrepancies on logging medication provided to C2 between January 2024 to June 2024.

Based on LPAs observations, interviews which were conducted, and record review(s), the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED . California Code of Regulations, Title 22, Division 6 and Chapter 1 are being cited on the attached LIC 9099D.

Exit interview was conducted and a copy of this report, LIC 9099D, and appeal rights were provided.