Complaint Investigation Report

incidents. Two of two residents interviewed denied having been inappropriately touched or witnessing any inappropriate touch. One of the residents interviewed was the alleged victim. Two family members interviewed had not heard of allegation.

In reference to the allegation that staff made inappropriate comments towards residents.

The investigation revealed; Three of three staff interviewed denied the allegation and denied witnessing anyone using inappropriate comments. Two of two residents interviewed denied having been told inappropriate comments or hearing any inappropriate comments towards residents.. One of the residents interviewed was the alleged victim. Two witnesses interviewed had not heard of allegation.

In reference to the allegation that staff throws water on residents faces.

The investigation revealed; Three of three staff interviewed denied the allegation and denied witnessing any staff throwing water at residents faces. Two of two residents interviewed denied having water being thrown at their faces or seen staff throw water at their faces. One witness interviewed denied knowledge of the allegation. One of two witnesses interviewed did not witness incident but had been advised “water was thrown on client#1’s face” but no other details were provided.

Although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegations are unsubstantiated. An exit interview was conducted, appeal rights issued.