Complaint Investigation Report

The investigation revealed the following:

Allegation: Staff are not safeguarding resident's personal belongings.

It is alleged that food items that were purchased for R1 are being eaten by staff or being consumed by people other than R1. LPA interviewed 3 staff and 2 out of 3 staff confirmed the above allegation and stated that a previous staff who is no longer employed at the facility (as of last week), would take food that was purchased by residents visitors and instead of giving the food solely to the intended person they would cut the food in half and giving one portion to the intended resident and the other half to another resident. LPA interviewed 4 residents and 2 out of 4 residents confirmed the above allegation and stated that their belongings have either gone missing or have been given to other residents. R1 stated that they do tend to share their snacks and food with others, however, on a few occasions food that was brought for them have gone missing.

Based on LPAs observations and interviews which were conducted, the preponderance of evidence standard has been met, therefore the above allegations is found to be SUBSTANTIATED.

California Code of Regulations, Title 22, Division 6 and Chapter 1 is being cited on the attached LIC 9099D.

Exit interview held, a copy of this report and appeal rights was provided.