Home Care Organization Evaluation Report

Home Care Services Bureau Enforcement Analyst (EA) Ryan Chan arrived at the business office of Comfort Keepers on 3/4/25 for a biennial inspection. Upon arrival, EA was greeted by Erin Labrada Office Manager, shortly after licensee Sheryl Labrada arrived. The proper posting of business hours and license was observed. The proof of insurance's record was reviewed. EA was then shown to an area where the review of personnel and administrative files could be performed. Upon completion of the file review EA discussed the findings of the inspection with the licensee. EA informed the licensee of the deficiencies found and explained they would be noted on the 809D. Licensee was advised that home care aides who are not cleared on the home care aide registry and who do not have proof of negative tuberculosis testing are not to be with clients.

EA Chan concluded the visit with an exit interview and provided a copy of this report along with appeal rights to the licensee.