Complaint Investigation Report

Allegation: Facility air conditioning vent is in disrepair.

The complainant alleges air conditioning vent in bathroom near the pool does not work. LPA toured facility grounds and noted the following: Pool is in a separate building from day program. Pool house is one story with main pool area, staff room and two restrooms, one for women and one for men. LPA observed air-conditioning panel in staff office. LPA observed four air conditioning vents in women’s restroom and three in men’s restroom. LPA could feel that both restrooms were cooler than pool area but was unable to determine if all vents were operating or not. LPA noted that all vents in main building were clean and in good repair. LPA Cifuentes interviewed clients (C1-C4) regarding the allegations. One client was unable to answer questions due to diagnosis and another told LPA that they did not use facility pool or adjacent restrooms. Of the remaining two, one answered that air conditioning vents are working and the final one stated that vents are being repaired. LPA interviewed staff (S1-S4) regarding the allegation. Of those interviewed 2 out of 4 stated they did not know anything about air conditioning vents by the pool, and two stated that the air conditioning was working. Based on information gathered, the Department did not find sufficient evidence to support the allegation mentioned above.

Based on information gathered, the department did not find sufficient evidence to support allegations " Facility air conditioning vent is in disrepair Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations, did or did not occur, therefore the allegations are Unsubstantiated .

An exit interview was conducted and a copy of the LIC 9099 was provided to Program Supervisor La Niece Randolph.