Complaint Investigation Report

Allegation: “Client is being harassed”, it is being alleged that a client is being harassed by staff and clients and staff are not addressing the issue. Interviews conducted with S1 to S3 revealed the following: 3 out of 3 staff denied the allegation. Interviews conducted with C1 to C8 revealed the following: 1 out of 8 clients agreed with the allegation. Observations on 03/05/2026 revealed the following: clients were treated with dignity. Unsubstantiated: Based on interviews and observations this allegation is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

An exit interview was conducted, and a copy of this report was left with the Administrator, Mehul Patel.