Complaint Investigation Report

Per IPP C1 requires supervision at all times for safety and well-being. LPA Cardenas reviewed Plan of operation for The Woodyear Home staffing schedule; schedule shows two (2) staff on schedule for most of the day except 9am-2pm when clients are off-site at day program. Due to the Covid-19 pandemic, the clients were remote learning from the facility.

Re: allegation: Resident's IPP plan does not include items that must remain locked. On 8/02/21 S1 and administrator indicated that C1 has behaviors that require hygiene items and some snacks to be locked up. Administrator indicates that C1 likes to take items and hide them. LPA Cardenas reviewed IPP dated 10/07/2020 and didn’t observe approved plan to lock up items for behavior/ safety reasons.

Based on LPA’s observations, interviews, and record review(s), the preponderance of evidence standard has been met, therefore the allegations, are found to be SUBSTANTIATED. California Code of Regulations, Title 22 are being cited on the attached LIC9099-D.

Exit interview conducted copy of report and appeal rights to be emailed to email on file.