Complaint Investigation Report
The investigation revealed the following:
Allegation: Staff do not have records of resident's P&I funds.
According to SOC 341, there are no P&I cash funds and records onsite. The clients’ P&I monies are consolidated in one bank account. Additionally, per interview with the Reporting Party, there are no receipts for clients’ expenditures.
On 11/30/2023 from 12:15 PM until 2:45 PM, LPA reviewed C1-C4’s Physician’s Reports. Based on LPA’s records review, all four clients are unable to manage own cash resources. The facility manages all four clients’ cash resources. Based on LPA’s review, the facility maintains C1-C4’s P&I records. LPA reviewed all four clients’ P&I records from January 2022 through December 2022 and January 2023 through November 2023. LPA observed all four clients’ ledger accounting for income, disbursements, and balance as complete and accurate. There is one separate bank account for all four clients under the facility’s name and the account title indicates only for client cash resources. LPA observed C1 signs the account ledger but C2-C4 don’t sign their account ledgers. Based on LPA’s interviews with S1 and S2 at around 1:55 PM, C1 can write and can communicate verbally. C1 can sign the ledger accounting for income, disbursements, and balance, however, three clients (C2-C4) cannot sign the ledger accounting for income, disbursements, and balance due to their medical condition. None of the four clients is conserved. Based on LPA's interview, C1 is verbal and can distinguish the value of dollar bills. C2 and C3 are non-verbal and cannot maintain a conservation.
Based on LPA’s observation, interviews conducted, and records review, the preponderance of evidence standard has not been met. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.
An exit interview was conducted, and a copy of the report was given to Administrator Elizabeth Sudeck.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction