Complaint Investigation Report

Regarding Allegation: Facility is interfering with resident's ability to have visitors.

It was alleged that facility is not allowing visitation. Reporting party called CCL to report that resident (R1) was not being allowed visitors. On August 17, 2022 LPA interviewed Licensee Brenda Chandler (S1). LPA asked S1 if she was aware of the allegation Facility is interfering with resident's ability to have visitors. S1 denied the allegation and had staff provide a copy of the COVID screening signature page. S1 stated that S1 met with C1 while they were visiting with visitors. LPA also met with (S 2-7) all denied interference of visitation with any clients.

Based on LPA’s observations and interviews which were conducted, and records reviewed, the preponderance of evidence standard has not been met, therefore the above allegation is found to be unsubstantiated.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview was conducted with the Administrator Kim Post and a copy of this report was provided.