Complaint Investigation Report

Based on the LPA's investigation, the investigation revealed the following. For Allegation 1 - Resident is missing from the facility. The interviews with the Conservator stated that her family member took him to the doctor and admitted him to a new facility. They will not be picking up C#1’s belongings. Conservator has 2 POA’s for health decisions and financial decisions for C#1. C#1 was not missing, Conservator did not advise case manager and Administrator that her family member was moving C#1 out of the facility. Interviews with staff and residents, stated that they were not aware where C#1 had gone to. LPA Soto could not interview C#1, C#1 was not available. The interviews and records review conducted did not concur with the above allegation.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated

An exit interview was conducted with Romily Tallada, Care Giver, and a hard copy was provided.